Whether you're looking for a new vehicle, something from our pre-owned inventory, or would like to schedule a service appointment for your current vehicle, our team will provide you with excellent customer service.

Nichols Dodge Chrysler Jeep is a certified Chrysler LLC Five Star dealership with a huge inventory of high quality new and pre-owned vehicles. The team at Nichols Dodge Chrysler Jeep believes that customer service means making your vehicle buying experience an enjoyable one. Our Web site helps us to fulfill this mission by providing all the information you need to buy a car online, including:

Our Web site helps us to fulfill this mission by providing all the information you need to buy a car online, including:

* Complete listing of our New Vehicle Inventory
* Finding and providing quotes on vehicles - even those not presently stocked on our lot
* Responding to your email requests for additional information

We understand that your time is valuable and - having researched your vehicle online - you want to minimize your time in the dealership. That's why we do everything possible to make your visit to Nichols Dodge Chrysler Jeep brief, informative and enjoyable.

No matter how you shop, it's important for us to treat you like a guest and to exceed your expectations. Please feel free to pay us a visit in person and experience our dealership's service and excellent selection of vehicles. We offer our customers a modern dealership with a comfortable environment and no sales pressure.

We'd like to thank you for considering Nichols Dodge Chrysler Jeep for your next vehicle purchase or service. We go the extra mile to earn the business of people who find us on the Web. Give us a try and see how well we perform! To obtain additional information, please visit one of the following pages or e-mail us if you have questions or special requests.

FIVE STAR BENEFITS

A Commitment to Excellence, a Commitment to the Customer

Nichols Dodge Chrysler Jeep is honored to be a Five Star Dealership. The Five Star designation is the highest recognition Chrysler Motors LLC can award a dealership for excellence in customer service. It's their way of acknowledging a dealership's ongoing commitment to improving the customer's experience.

Certification - Five Star Dealers Meet Chrysler LLC's Requirements

Five Star dealerships are required to follow a strict set of training, facility and process requirements - all designed to put you, the customer, first. In fact, Chrysler LLC only grants this status to dealerships that consistently meet Five Star score standards on Customer Surveys. And these standards are rigorously monitored and maintained. Chrysler LLC personnel validate dealership compliance annually. Maintaining Five Star status is a continual process that requires self-evaluation and ongoing reviews by Chrysler LLC. If a dealership is not compliant, the de-certification process begins and status is revoked.

What the Five Star Designation Means for You

What does Five Star status mean for you? Quite simply: The best in customer service. Continual employee education and the ongoing evaluation of dealership processes are required to achieve and maintain Five Star status. Dealership managers, customer contact staff and technicians must all achieve individual Five Star certification by attending training courses specifically related to their job. Training includes product information, vehicle diagnostics and repair. Dealer principals, management teams and their employees must attend Five Star Process Workshops where they compare their dealership's practices to the highest industry standards. From mandatory classes to education workshops, everything Five Star Employees learn is designed to help them provide you with a satisfying dealership experience.

Service with Follow Through at Nichols Dodge Chrysler Jeep

Five Star service doesn't end when you leave the dealership. After your visit, the dealership must contact you within seven days to make sure that your sales or service experience was a satisfactory one. It's how we learn what we're doing right, and what we can improve on.

Five Star status means a lot to us, and we want to make sure it does to you too!

CUSTOMER SUPPORT AT NICHOLS DODGE CHRYSLER JEEP

At Nichols Dodge Chrysler Jeep, customer support means more than just doing a great job servicing your vehicle. It means making sure you aren't inconvenienced while the work is being done. That's why we offer extended hours and other shuttle services to our valued customers. While your vehicle is with us, you can use our complimentary shuttle service. And if you're running late, we can arrange for after hours pick-up. Please call or email us if you'd like to request a service appointment.

* CSI Department
* Wash
* Rental Cars
* Shuttle Service

Nichols Dodge Chrysler Jeep provides courtesy shuttle service daily from 9:00 AM - 5:00 PM, Monday - Friday.

* Towing
* Paintless ding removal and touchup
* Detailing

SERVICE AND PARTS

Expert Technicians - We service vehicles like yours every day, so we know them inside and out. And we receive our technical information straight from the source - the factory

Specialized Technology - Our specialized diagnostic equipment can perform hundreds of tests in seconds, providing the information necessary to get your vehicle fixed right the first time and back on the road quickly.

Authentic Mopar Parts - We use Mopar Parts - the only parts designed and engineered by Chrysler especially for your vehicle.

Competitive Prices - Dare to compare our service and parts pricing. Add in all the benefits of our full-service dealership and we think you'll agree: It's best to Stick with the Specialists.

ASK ABOUT THESE SERVICES AT NICHOLS DODGE CHRYSLER JEEP

Lube, Oil and Filter Change

Dirty oil or a contaminated oil filter can increase engine wear, cause poor performance and, in extreme cases, cause engine failure. Be sure to change your oil and oil filter regularly, according to the maintenance schedule in your vehicle Owner's Manual.

Mopar Battery Replacement

Cold weather places a great deal of stress on your battery. If your battery needs replacement, ask your Service Advisor about installation of a new Mopar Battery and take advantage of the mail-in rebate offer.

Brake Pad or Shoe Replacement

Because brake pads and shoes wear gradually over time, you might not notice a subtle loss of braking ability. Always have your brakes checked and/or replaced according to the maintenance schedule in your vehicle Owner's Manual, or whenever you think they may be worn or not operating properly.

16-Point Vehicle Checkup

Have your vehicle checked prior to winter travel. Checkup includes tires, cooling system mixture and leaks, air filter, fluid levels, belts, hoses, windshield wipers and exterior lamps.

Wiper Blade Replacement

Winter weather can make it difficult to maintain a clear view of the road. Replace your windshield wipers with Authentic Mopar Wipers, designed specifically for your vehicle. Don't forget to take advantage of the $2.50 mail-in rebate on the purchase and dealer installation of each new blade.

OTHER INFORMATION

Authentic Dodge, Chrysler and Jeep Accessories by Mopar are engineered, right from the start, as an integral part of your Dodge, Chrysler or Jeep vehicle by the parts and accessories division of Chrysler LLC. Choose them for differences you can see, such as their integrated design, precise fit and color matching. And choose them for the differences you can't see, including testing, warranty coverage* and overall ruggedness. The end result is a superior standard of detail and quality: something aftermarket products just can't offer.